Veterans Place FAQ

Veterans can access services at Veterans Place by reaching out directly to our team or visiting our facility. We offer supportive housing, basic need support, workforce development, recovery support services, a mentorship program, and more, all designed to help veterans achieve stability and independence.

To get started, veterans can call us, submit an inquiry through our website, or schedule an in-person visit to speak with a staff member. For general questions, please contact us and a member of our team will connect you with the appropriate department.

Every donation, whether monetary or in-kind, plays a vital role in helping us provide a safe, supportive environment and the resources veterans need to succeed. Monetary donations may be designated for specific programs or given as unrestricted support, allowing us to direct resources where they are needed most.

We currently serve over 1,000 homeless and at-risk veterans annually, and in-kind donations directly support their housing, care, and overall well-being. For more information about our most-needed items, please view our in-kind donation list here.

Companies can support Veterans Place through a variety of Corporate Partnership Opportunities, including event sponsorships, cause marketing campaigns, employee engagement initiatives, and custom fundraising efforts. These opportunities allow businesses to give back while increasing brand visibility and engaging employees in a meaningful way. To learn more, please review our Corporate Partnership Opportunities.

For more information, don’t hesitate to get in touch with our team at 412-363-0500 x 227.

No. A formal referral is not required. Veterans may self-refer by contacting the Veterans Place team directly to begin the intake process.

Services are typically available Monday through Friday from 7:00 AM to 3:00 PM.

Veterans Place remains flexible and may accommodate meetings outside of traditional business hours when needed.

Yes. Veterans Place works to make services accessible, which may include help with transportation planning or connections to local support when needed.

Yes. The team takes individual circumstances into account when scheduling services and remains flexible to meet veterans where they are.

Transitional housing gives veterans a safe, supportive place to live while they work toward stability. Veterans Place provides housing along with access to resources that help residents rebuild their lives and plan for the future

Each veteran is connected with a case manager to provide one-on-one support as well as connection to all other Veterans Place programs and community partners. This support can help residents set goals and connect with the services they need.

Yes. Food and toiletries are donated so veterans can replenish supplies each week, helping make day-to-day living more manageable while they focus on their next steps.

No. As long as you served at least one day in the military, you are considered a veteran and are welcome at the Veterans Resource Center.

The Veterans Resource Center is open to both men and women veterans Monday through Friday from 7:00 AM to 3:00 PM. On Fridays only, the Veterans Resource Center Food Pantry is also open to the public, meaning you do not need to be a veteran to access services that day.

No. All services at the Veterans Resource Center are provided at no cost.

Veterans Place offers employment support for post-9/11 veterans, veterans experiencing homelessness through HVRP, and low-income, economically disadvantaged, and at-risk veterans and families.

Support can include resume building, training, job placement assistance, and help paying for work-related essentials such as tools, transportation, insurance, and similar costs that can affect a veteran’s ability to start or keep a job.

Veterans Place serves veterans in Allegheny, Armstrong, Beaver, Butler, Fayette, Westmoreland, and Washington counties. The low-income veterans and families program is focused specifically in and around Allegheny County and the city of Pittsburgh.

For more information, veterans can visit the Veterans Resource Center Monday through Friday from 8 a.m. to 3 p.m.

The Homeless Veterans’ Reintegration Program (HVRP) is a federally funded employment program through the U.S. Department of Labor (DOL). At Veterans Place, HVRP funds our Workforce Development Program, which helps veterans experiencing homelessness obtain meaningful, sustainable employment to achieve long-term self-sufficiency and reduce the risk of future homelessness.

The Workforce Development Program provides individualized support to help veterans prepare for and secure meaningful employment. Services may include:

• Resume development
• Job search assistance
• Interview preparation
• Direct employer referrals
• Job placement assistance
• Occupational training and certification opportunities
• Referrals to supportive service agencies
• Follow-up support after employment is obtained
• Assistance with employment-related expenses, such as work clothing, transportation, tools, and other approved work-related needs

Yes. The Workforce Development Program supports veterans facing barriers to employment and works to identify opportunities and resources that promote a successful return to the workforce.

Yes. Depending on eligibility and individual employment goals, the Workforce Development Program may assist with occupational training, certifications, work-related equipment, and other employment-related needs.

Our Workforce Development Program connects employers with motivated veteran candidates who bring valuable skills, leadership experience, and a strong work ethic to the workplace.

No. Employment referral and placement services are provided at no cost to employers.

Our Workforce Development team maintains contact with both the veteran and the employer for up to one year to help ensure a successful transition, address concerns, and promote long-term employment retention.

Contact our Workforce Development team to discuss partnership opportunities, hiring needs, and ways your organization can support veterans in our community.

GPD Case Management is a community-based program that provides individualized support for veterans who have recently moved into permanent housing.

Support may include help with tenant and landlord relations, independent living skills, budgeting, and other needs related to maintaining housing stability.

The GPD Case Manager is community-based, so support is provided outside of a residential setting.

The Wellness Center is available to veterans enrolled in Veterans Place programs, including veterans in transitional housing and veterans accessing the Veterans Resource Center during designated hours.

The center offers occasional group-based wellness activities focused on physical and mental health.

Staff are on site to ensure a safe, supportive, and welcoming environment for veterans using the Wellness Center.

No. You do not need to be a veteran to become a mentor. Veterans are welcome to volunteer, and shared experience can be helpful, but it is not required.

Good mentors are dependable, patient, supportive, and willing to listen. Strong communication skills and a non-judgmental attitude are also important.

Contact our team at 412-363-0500 ext. 107 to learn more about getting involved. A member of our team will connect with you, set up a meeting, and walk you through the next steps.

Your donation supports Veterans Place programs and services for veterans who are experiencing homelessness or housing insecurity. This may include housing support, food pantry services, wellness programs, employment assistance, and other resources that help veterans work toward stability.

Yes. Workplace fundraising, DIY fundraising, and community partnerships are great ways to support Veterans Place. Our options through United Way and Benevity allow individuals, businesses, and groups to raise funds or partner with Veterans Place in support of its services.

Yes. Veterans Place offers honor and memorial giving options. This allows you to make a donation in recognition of someone meaningful while supporting services for local veterans.